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Day: 19 March 2020

Stuck in the UK because of Covid-19?

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19.03.2020 by admin chat_bubble_outline 0 comment(s)
Citrus Relocation Google Reviews
Citrus Relocation Services Limited
Citrus Relocation Services Limited
4.9
Based on 118 reviews
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Svenja Wassenhoven
Svenja Wassenhoven
11:44 30 Mar 26
We started planning our move from abroad and realized that it isn't so easy how we thought it might be. So we contacted Citrus and we loved the service. Noreen and Jean are really amazing. They both helped us a lot and we could always contact them. Especially when you have pets, it's the best service you can get.
Amberley Charlotte
Amberley Charlotte
14:29 04 Mar 26
Early 2025 we started planning a move from the US to the UK and upon realizing how big this move was I started panicking.We needed help!From the first meeting with Noreen and Jean, we could tell they were professional, informative, competent, and kind.What we didn’t know was how hard they would work for us.On our end, we came across so many hurdles and at times I was on my last nerve.The move was put on hold, then on again, then on hold again, and the stress was immeasurable.Yet with every hurdle, Jean and Noreen handled it with kindness, support, and they always had an answer that helped to calm me down, and get me excited about the move.Bottom line. They had my back!From the beginning they had a plan and everything was going to be OK. I just needed to trust them, and trust the process, and that is exactly what I did.At a time when our lives were changing hugely, they provided stability. They were consistent. They took care of everything on their end, and I’m certain they should have been therapists because when my anxiety got high, they came through in ways I never expected they would.They have a team of experienced professionals working with them to help with everything from looking for a home, to shipping, helping start utilities, car buying, settling in services, and even shipping pets from one country to another.They never once let us down, and they never dropped the ball.We knew we could count on them.They went the extra mile and sometimes way beyond that!With Citrus Relocation, you are not just getting a quality, top notch business to help you, you’re getting people who care about you, your family, your well-being, and who genuinely want you to be happy in your new country, and in your new home.I could not have done this move without them!Thank you Jean, Noreen, Brian, and anyone else I missed.You guys were the glue that held us together during one of the hardest years of our lives, and I will never forget the support that you’ve given me and my family.Thank you for the bottom of my heart for being so compassionate in understanding what we needed, and making sure this move ran smoothly.You are simply the best!!
Olivia Hewitt
Olivia Hewitt
07:41 22 Feb 26
Citrus relocation was the best in terms of narrowing down location and helping me find a place from a distance! It was quite the journey with ups and downs and I couldn't have imagined doing this without them. The team that worked with me--Noreen and Jean were knowledgeable and calm, cool, and collected in making this potentially stressful process smooth!
Megan deVries
Megan deVries
19:39 13 Feb 26
Don't move without Citrus Relocation Services on your team! Brian, Jean, and the team at Citrus have made not only made our move across the pond doable; I can't imagine doing it without them. They are friendly, professional, knowledgeable, and so efficient. At every corner they've been there with experts to guide us. Part of our move entails moving our two dogs and an obscene number of rescue cats, and they've introduced us to a wonderful service that will get our furry families members safely through the travel process. We have needed support with immigration, home purchase, shipping, insurance, travel, legal advice; they've guided us gently and efficiently through every step of the process. The comfort we get from having them with us through all of this is priceless, and yet their rates are very reasonable. They've also supplied the calm and caring we've needed when dates have moved or hiccups have arisen. Both Jean and Brian have lovely senses of humour. Can't tell you how much that has helped, too! I'm not usually one to bother with reviews, but I asked Citrus where to share my feedback because I want others to find them, to have true allies in any moves like ours. I cannot really fully express my gratitude, but I'll say I give them the highest recommendation that I can. Use Citrus. Period. You'll be so glad you did!
Jan Rynda Greer
Jan Rynda Greer
16:26 10 Feb 26
My family of four had to take a 2-month, temporary work relocation to central London, with perhaps a 3 week lead time? It was a hectic time for all with a grade 5 and grade 8 in tow, but made into a vacation of sorts by Citrus and their supporting relationships with vendors.I think an undervalued aspect to the excellence of Citrus Relo's services is that EVERYONE we worked with and all the providers sent our way were excellent. As a multi country expat, I have a larger community of multi-nationals as my community... and I have learned to not over-brag about how easy our short-term in London was. Generally, everyone has a horror story or two, and not only was our stay great, it lacked any negative stories to share.Sue and Jean were incredible main points of contact and I worked with them many times and highly recommend their thought-out yet personable style.Details:Home search: Top floor with large patio in Marylebone was the perfect space for us. I would buy this property if I could!The packer/ unpacker/ personal organizer was excellent and efficient. We hope to have her return for packing time! She was great and practical.Private football coach: Dragan is fantastic. He's an excellent football trainer and is great with our children. When we return for holidays or to visit family, I know we'll be reaching out to him for a quick session. He helped my kids get to know some others he trained locally.
David Rook
David Rook
12:28 10 Feb 26
My fiancée, our pet rabbit and I were moving from Ireland back to England after 20 years. I was definitely a little overwhelmed at the prospect of managing every aspect of a move like this so I was delighted to find Citrus. Kasia, Noreen and Jean have made our move as smooth and as seamless as move like this can be. All three are very caring and professional and I, my fiancée and our rabbit felt genuinely cared about and well taken care of during the whole process. A lot of companies promise care and top class customer service but Citrus has demonstrated that during every step of our moving journey.The fact Citrus have been able to introduce us to great partners (for house searching, utilities setup, movers etc) along the way has also been very valuable. Again, making the stressful things about a move as easy as it possibly can be. One example was our tenancy agreement, the estate agent had made a few mistakes, multiple times, but Citrus managed this very closely which again took the stress of this off my shoulders.Lastly, we are moving to a small town in the midlands. I was very impressed that they were able to provide all of their services, including settling in services, for our small town. I’m sure it posed a bigger challenge than a large city like London but they still delivered it for us.
Ilona Prytula
Ilona Prytula
12:18 06 Feb 26
We had a fantastic experience with Citrus Relocation when moving our family of four (and our cat!) from Western Canada to London. A special thank you to Noreen, who supported us every step of the way. She arranged the shipment of our belongings, helped us connect with a rental agent to secure an apartment, assisted with finding a nursery, and guided us through settling-in services—from removing an old mattress to helping us understand the UK healthcare system.Noreen was caring, attentive, polite, and extremely responsive throughout the process. She checked in with us regularly, listened carefully to our wishes, and made what could have been a very stressful international move feel smooth and manageable. We truly wouldn’t have been able to do it without her. Highly recommend Citrus to anyone relocating internationally.
Carolina Trujillo (carotru)
Carolina Trujillo (carotru)
08:02 12 Jan 26
From day one, their team was incredibly knowledgeable and proactive in explaining all the requirements involved in an international relocation. They kept me informed at every step, were always quick to respond to my emails and questions, and handled every request with professionalism and care.A huge thank you for all the support, guidance, and patience throughout the process. I truly felt supported the entire time.I would absolutely recommend Citrus Relocation to anyone looking for a reliable, responsive, and knowledgeable relocation partner.
Katherine M
Katherine M
09:38 27 Oct 25
We recently used Citrus to help our family three plus our dog relocate from Chicago to London (August/September 2025). Noreen was our primary point of contact and she was always available and extremely helpful. The main service we used was the house hunting service. After a survey of our preferences, Citrus set up a full day of viewings of potential properties with a consultant who sent us full videos of each, along with videos of the surrounding streets. Many of the listings were ones we would not have found at all on our own. Noreen went above and beyond and was able to have a few listing agents do videos for us of a handful of additional properties as well. In the end, one of the extra homes that Noreen located was perfect for us. Although I'll note that the consultant also had very good judgment and let us know right away when a video wasn't worth watching because there was an issue with the property! Citrus also helped us identify two potential moving companies, one of whom we selected. Our items were packed and shipped and unpacked right on schedule. We are very grateful to Noreen and Citrus for helping our family make this big move!
Nicole Jackson
Nicole Jackson
16:26 23 Oct 25
We recently moved from New England to the UK. Initially, the concept of performing every task associated with this move felt absolutely insurmountable. Thankfully, ChatGPT recommended Citrus Relocation has a reputable and helpful relocation service in our initial stages of planning our move.We reached out and within days we were meeting virtually with Jean. To say that investing in these services was worth every penny and then some, is the understatement the century.Jean supported us from the beginning to the end and beyond. When things felt chaotic, Jean would jump in and support in every way she could. At one point, I was so, so overwhelmed with selecting and applying for schools for our daughter in the UK (very different than the US!) and Jean just said "Leave it with me". Sometimes, you hear just the right words in the moment you need to hear them most, and the stress just melts away. Jean was there consistently for us, and she has become a deeply admired person by our family. We could not have done it without her, and the team at Citrus. Even if she was out of the office, there was still always someone we could reach out to. I would recommend Citrus 100x over and would never hesitate to use them again!
Roger Jiang
Roger Jiang
22:28 15 Oct 25
Moving to a new country is a daunting task, but with Citrus Relocation's help, things are moving quickly and surprisingly easy. They worked with me to find a flat, helped me setting up utilities, bank accounts, and everything else that is needed to start living in the UK. Jean, my relocation manager, is very knowledgeable, super kind and super patient. I cannot recommend Citrus Relocation more.
Rossana
Rossana
08:41 15 Oct 25
I moved to London for work and chose Citrus to support my relocation due to time constraints and a demanding job. While they initially came across as friendly and trustworthy, the actual service fell short.For the significant fee they charged, I expected expert guidance on suitable areas, access to off-market properties, and professional support in identifying red flags and assessing fair pricing. Instead, I received little to no direction.Location-wise they just played back to me the recommendations I got from my friends and the entire search depended on last-minute availability the day before the viewing. My basic requirements - fresh apartment, no carpet - were overlooked, and the only acceptable apartment was one I had identified myself the day before the viewing and shared with the consultant. This apartment was booked late in the itinerary and by the time we got there, it already had an offer. I ended up rushing a decision under pressure, overbidding without any support from Citrus or the consultant that was with me. The consultant didn’t contribute to the viewings and missed several red flags in the property.Their final invoice was sent within minutes of the offer being accepted, and from that point on, their involvement added even less value. I raised concerns about the quality of the service I received, but all I was offered was a small discount after I had already made the final payment, so I never received the money back.I could have done a remote viewing for the same apartment the day before, secured it at a much lower price, avoided the trip to London, saved Citrus high fees (which brought no real value), and spared myself a lot of stress.Overall, I don't see who can benefit from Citrus services. If you come here looking to save time or get expert help, you're better off managing the search yourself. The service is expensive, and in my case, not only offered no real value but caused me a significant loss.
Erik Larson
Erik Larson
07:25 13 Sep 25
Moving our family to London from the United States was very daunting and overwhelming. Citrus took a lot of the stress and uncertainty out of the move. They were extremely helpful in deciding on a neighbourhood and finding home to rent. They also had prompt responses and help for settling in. The team is warm and personable and gave very tailored solutions to our individual circumstances. I felt confident that we were making informed decisions.
Mita Nambiar
Mita Nambiar
16:53 01 Sep 25
The Citrus team was exceptionally helpful in relocating our family from the Chicago area to London. They met all our requirements for housing with specific constraints on budget, commuting time, and allowing 2 dogs. They walked us through the process including a personalized 1 day tour to see houses, negotiating with the real estate agents, settling in services for utilities, phones, WiFi, all those seemingly minor things that make up the rhythm of daily life. I cannot imagine how we would have done this without them!
Elisabetta O'Connor
Elisabetta O'Connor
20:58 25 Aug 25
As a single woman relocating from NYC to the UK, I cannot recommend Noreen and Jean from Citrus Relocation enough. From the beginning, Noreen answered any and all questions I had and was very transparent about what might be available within my budget and with a pet. I appreciated this immensely. The virtual viewings of the flats with the agent were very helpful and the agent was very transparent as to if they were actually viable options or not. They supported me through the whole process, and followed up with the agency, despite the agency’s abnormally slow responses, and handled this part at a time I could not with trying to wrap up my life and move. They also helped me with setting up utilities and a phone plan, which I was able to land with when I got here. If you are looking to make your life and relocation easier, less stressful, and smoother, I cannot recommend them enough. Thank you for everything that you ladies did.
Mehmet Merter Ünal
Mehmet Merter Ünal
16:07 03 Aug 25
Jean, Noreen and the rest of the team, all I can say is they make your life so much easier!! Fantastic support! Moving from Istanbul to London was a very challenging process for me but their moving and settling in service solved all my problems, I felt like I was in safe hands. Highly recommend!!
Kim H
Kim H
17:09 02 Jul 25
Noreen and Jean were amazing partners in our relocation to the UK from abroad. They took what initially felt like an overwhelming process into something simple and manageable. Both were incredibly responsive, knowledgeable, and kind throughout every step. We’re so grateful for their support.
bartosz mazur
bartosz mazur
19:44 27 Jun 25
tldr: Jean is the kindest and most professional help you can get when moving to London!My partner and I recently moved to London, and we had to deal with a lot of the usual bureaucracy that goes along with moving. Visas, paperwork, property viewings, utilities — it all seemed to take forever. Luckily, Jean jumped in and made what could have been a pretty stressful situation a lot smoother. She was super helpful and kind every step of the way.At first, we had a nice conversation with Jean where she asked about all our needs. We gave her a very short timeframe to find a suitable property (shame on us), but she handled it like a pro. In no time at all, we had a list of available properties to choose from.Jean is a cat person, so she gets how important our two cats are to us. She was really patient and explained everything we needed to know about finding a pet-friendly apartment and offered advices on helping our cats adjust to London life. On top of that, she also reviewed every document for us, making sure we never signed anything that wasn't in our best interest.Jean was very professional and helpful throughout the process, but what really set her apart was her genuine warmth. She was always just an email away, responded quickly to our many questions, and knew exactly how to reassure us whenever we felt overwhelmed. We couldn’t have asked for a better partner in our move, and we’d recommend Jean without hesitation to anyone relocating, especially to those with furry companions.
Henrik Kjeldsen
Henrik Kjeldsen
15:35 26 Apr 25
Moving from Denmark to London could seem like an easy task, and with the support from the great team from Citrus Relocation it really was.We had a great introduction to the whole process and prompt and professional support during the physical move and after - from 2 great ladies Kasia and Jean.We also had the pleasure of meeting Tabrez that took us on a inspiring tour of the rental market in London - and guided us to a fantastic apartment, we now live in.Our biggest recommendations for the full team.
Kelsey E. Hammock
Kelsey E. Hammock
20:33 03 Apr 25
I cant recommend Citrus Relocation enough if you are moving to the UK! I worked with Jean, who helped me coordinate everything from setting up utilities to shipping my elderly dog from the US to the UK, and she made the whole process seamless. I additionally worked with Jessica to help narrow down the neighborhoods I was interested in living in, and she was able to help me secure the perfect flat on a very tight timeline. Citrus Relocation made my international move organized and straightforward when it otherwise would have felt impossible to manage. The team was friendly and responsive, and even reached out post move to ensure my dog and I were settling into our new home well. This team and their service were worth every penny, and I would 100% use them again!
Naj Hu
Naj Hu
17:16 25 Mar 25
I have been using the exemplary services provided by Citrus Relocation for the last few years. Recently a key staff member needed to make the transition from Paris to London. What should have been an easy transition was marred with unexpected visa delays; Citrus Relocation stepped in with remarkable efficiency and understanding. They navigated every wrinkle with grace. Ensuring that delays didn’t derail our plans, but instead were met with targeted, tailored solutions designed to keep the relocation on track.The standout in this impressive journey was Noreen, whose proactive communication and genuine care set the tone for a stress-free experience. Her personalized approach transformed a potentially chaotic situation into one that felt entirely manageable, acting as a true godsend during a time when every day counted. Noreen and her team not only delivered on their promises but did so with a level of professionalism and empathy that is rare in today’s fast-paced environment.I will be working with Citrus for many years to come!For anyone considering a similar transition, whether it involves visa issues or logistical hurdles, Citrus Relocation offers not only reliable service but also a supportive, human touch that can make all the difference.
Jackie Salome
Jackie Salome
13:32 06 Jan 25
Great Service by Brian Myrie at Citrus RelocationWorking with Brian Myrie was a key part of our successful property purchase. He guided us through every stage, from property inspections to the final paperwork, with great expertise and care. Brian coordinated effectively with our solicitor and kept us updated, helping us navigate the complexities of buying a property with ease. His professional approach made a significant difference. Thank you, Brian, for your dedicated support!
guillaume benats
guillaume benats
07:45 27 Dec 24
Citrus supported me with a great service from finding a flat in London, which can be cryptic, to all required advise to support an international move the smoothest way. Friendly, available and reactive staff, not a single issue in the process.
Robert Pickering
Robert Pickering
13:46 29 Aug 24
Worked with the team at Citrus Relocations, specifically Jean, who helped on my relocation to London.Nothing was ever too much, their advice was professional, high quality and timely and I ended up with a great outcome because of their assistanceI can highly recommend the team at Citrus for anyone looking to undertake the daunting process of relocations - because they make what can be an incredibly stressful situation much, much easier.Thank you again!
Amin Khatib
Amin Khatib
15:40 28 Aug 24
Moving to the UK can be a bit daunting as the country has its own quirks and can be challenging to navigate. Citrus made a true difference in our experience as a family. They helped with location research, pet relocation, car purchase, utilities, contract negotiations and the list goes on. Two things stood out the most; super friendly, responsive and helpful staff plus amazing value for money. Don't move to the UK without them.
Nathaniel Clements
Nathaniel Clements
06:26 28 Aug 24
Citrus helped us tremendously with our move to the UK. Maxine, Noreen, Jean , and all the rest were invaluable and helped us navigate the whole process. They made things so much smoother and easier to do and took a lot of the stress out of the move. I highly recommend them and thier team.
Tanya Solomon
Tanya Solomon
09:28 13 Jun 24
Citrus Relocations has been absolutely beneficial in our move to the UK! Maxine was always there to answer questions along the way. They were able to connect us with the right folks to get a bank account set up before moving (which would have been almost impossible on our own). And they helped us find an amazing rental, which would also have been impossible to do from across the pond. Jean and Kasia were also super helpful, always checking in to make sure we had what we needed. They were very responsive and we’d highly recommend them!
Arun Kumar
Arun Kumar
16:00 02 Jun 24
It was a very good experience with Citrus Relocation Services in my relocation process. Kasia, Maxine and their team were helpful in every aspect of home search to check-in. Their team followed up with the agencies regularly and made sure I found a very suitable accommodation. Thank you Team Citrus....all the best.
Saad B.
Saad B.
18:19 16 May 24
10/10. It has been an absolute pleasure working with Citrus on my recent relocation to London. I'd like to thank especially Maxine and Kasia who made everything very easy and smooth from day 1. They were reassuring, answered all my questions (even the stupid ones ^^) and were always available to help. All the advice they provided helped a lot relieve a lot of the stress you'd naturally experience during a relocation. Not only that, you can really tell they personally care about their clients and work hard to provide the smoothest experience possible. Can't recommend them enough if you're ever coming to UK.
Aaron Milburn
Aaron Milburn
23:03 02 Apr 24
A wonderful business with excellent people that go above and beyond to assist and I cant recommend them enough.
Maurits Laanbroek
Maurits Laanbroek
09:33 11 Mar 24
The team was a great support in my move from Canada to London.They took away allot of the common stress, and worries and guide you trough the whole process from arriving to settling in. They even helped with some unforeseen circumstances.
Kunii Daisuke
Kunii Daisuke
13:31 21 Feb 24
Citrus Relocation has been very helpful in helping us with the various difficulties involved in cross-country transfers, and has helped us to resolve the problems. They were particularly helpful in providing us with efficient and varied information in our search for housing and schooling for our children. We are very grateful.
Jollyn Samuel
Jollyn Samuel
13:43 19 Jan 24
Citrus is composed of a dedicated team, committed to what they do. And, it is absolutely not about the money! It's just ethics, and passion to facilitate their customers' mission. Briefly, I work abroad full time, and when I decided to secure a property in England, a number of estate agents struggled to support me in securing a property: until I found Citrus, and everything became possible. The team assisted in finding a flat to rent, a mortgage broker with the necessary expertise to suit my peculiarities. This was done with ease, at a negligible cost. Citrus went over and above their call of duty: steadfast, patient responsible, warm/friendly, always providing feedback and supportive. Trust Citrus to find a solution for you, especially for challenging cases pertaining property matters. With many thanks to the team 👍
Vincent Valenzuela
Vincent Valenzuela
17:26 12 Jan 24
My wife and I moved to the UK from Boston in late September 2023. Jean and Noreen from Citrus were an absolute joy to work with and were very empathetic to our needs. They really understood what we needed in a property, connected us to a car broker, helped us set up a bank account, and got us connected to our council tax and utilities. They've also helped us find our GP and veterinarian. It has been incredibly easy transitioning to British life because of them.
Klaudia
Klaudia
09:57 12 Jan 24
I worked with brian to find a client their dream home and he was very helpful and responsive throughout the whole process
Ute Ball
Ute Ball
16:27 12 Nov 23
Citrus did a great job helping us relocate to London. They were friendly, responsive and efficient. They helped us to find rented accommodation as per our very tight remit in budget and on time. In addition they put us in contact with other settling in service providers which were also great.
Terry Jones
Terry Jones
15:07 06 Oct 23
Our daughter Julia is a, week old, proud owner of her new-build house in Biddenham, in the outer suburbs of BedfordBrian & Sue of Citrus Relocation Services helped to steer her over the inevitable rocky paths between the inner and outer suburbs of Bedford to finding the right one. They were patient with us as we clearly needed to explore the options of where and how to live before making the final decision.In Julia's case a new build became a real option. Despite our intuitive prejudice against a new build, Brian and Sue were a big help in bringing into focus the positive options for this, for which we are very appreciative.Terry & Pat
Marco Cordeiro
Marco Cordeiro
14:46 05 Oct 23
Citrus gave me excellent support in my move to the UK. They expertly supported me in finding a home suited to our needs and ensured a smooth transition with their guidance services. Their general advice was invaluable and they continue to offer support even after I've settled in. Citrus is efficient, well priced and their personalized approach is incredible. I highly recommend their services to anyone moving to the UK. They turned what could have been a scary and time-consuming experience into an enjoyable journey!
sylvie cavalli
sylvie cavalli
09:51 04 Oct 23
Thanks to the whole Citrus team!
Babs-Ashy Dynasty
Babs-Ashy Dynasty
15:33 06 Sep 23
Exceptional relocation experience. Citrus relocation team are professionals and their services is second to none. With their support, we moved into UK and got settled into our apartment within 3 days. They assisted in getting us an apartment before our arrival, checked through the rental agreements on our behalf, doctors registration, even got our son a football academy to register, all before our arrival.Their comprehensive school search and support enable our son to resume school on the day school reopens. That is just to mention a few.Kudos to Maxine Warren has been wonderful with all the support and follow up emails to check up on us.
Ailiyah Alim
Ailiyah Alim
20:59 05 Sep 23
The team was very personable and kind. It was clear they knew what they were doing and got us relocated with minimal hardship.We were so grateful to get to work with them in our move across the ocean.
Nikolai Grigoriev
Nikolai Grigoriev
10:24 04 Sep 23
Our family is extremely grateful to Sue, Noreen and Kasia from Citrus for their indispensable support and advice in moving to the UK. Of particular value were their introductions to reliable and proven contractors (immigration solicitors, furniture rentals, domestic help, local representatives, etc.) and their handling of estate agents when we were looking for a house with very specific criteria. If you need a reliable partner in your move to the UK, you should call Citrus.
Famille Biramah
Famille Biramah
10:21 29 Aug 23
Citrus Relocation not only met our expectations but exceeded them. They turned what could have been an overwhelming experience into a journey where we felt supported and cared for every step of the way.What truly stood out for us was that they were not only professional but also very warm. From the moment we reached out to them, we felt in safe hands. It was clear that they genuinely cared about making this transition as smooth and stress-free as possible for our family. Their empathy made us feel valued.We remember sending enquiry messages to a number of relocation companies on the evening of the 2nd January 2023 expecting to get a response some days after people return from their Christmas break. We were extremely shocked to receive an answer from Citrus just five minutes after the initial message. The other companies took about a week to respond. The very next morning an advisor had already contacted us to discuss how Citrus could help with our move.The initial consultation was thorough and reassuring. They took the time to understand our specific needs and provided us with a clear and transparent quote.Throughout the process, they maintained excellent communication. They would check on us, making sure we were comfortable with the pace and decisions being made.If you're looking for a relocation company that combines professionalism with a personal touch, we wholeheartedly recommend Citrus Relocation.
mirey nader
mirey nader
09:07 29 Aug 23
Citrus is indeed the best relocation company in the UK, they go beyonf and above for their clients.They care about providing the most professional service yet again care about their clients specific needs and request.They reply immediately and follow up on your request even during weekends and holiday.We've couldn't be more happy to had the privilege to work with such professionals.I highly recommend Citrus to anyone relocated to the UK.Big thank you to all Citrus team for their help and support.Walid & Mireille Maalouf
Ghizlane Echchiguer
Ghizlane Echchiguer
18:33 23 Jul 23
Citrus made my relocation to UK very smooth and easy, the team is just amazing and they were always available to support me and answer all of my questions. As a foreigner I was very nervous about moving to a new country such as the UK but with Cirrus by my side I felt very safe and they made sure I’m getting all the help I needed to settle in without any issues.I would absolutely recommend them 😊
Malcolm Landman
Malcolm Landman
08:32 12 Jun 23
Excellent service, Kasia and Jean were responsive and provided me with sound advice and information related to my move. Very responsive, I always had what I needed on time.
張簡淑延
張簡淑延
17:36 24 Apr 23
It has been a very pleasant experience to relocate to UK by having the service from Citrus Relocation. As a foreigner, it's always difficult to know the local house market, view and rent the house, not mentioning so many details I couldn't pay attention to at once. Citrus walked me through the process easily in a very effective and efficient way, and even think more/ahead than I expected. During the relocation, I had so hectic schedule in my business works, luckily with the help from their professional team and network, I quickly nailed down my house, car, moving-in, within 1 month, and still receive their following-up consideration after the works completed. I am very happy to recommend Citrus Relocation's service.
Luis Rodriguez
Luis Rodriguez
13:59 19 Apr 23
The team at Citrus made my relocation to London as smooth and simple as it gets. They were quick to answer all my questions and even went above and beyond with their time and support. Between all the nuances of finding an apartment, finding a logistics company and registering to local authorities the citrus team were key to do it properly. From my perspective pricing is highly competitive and fair for all the support I got. I’ll be recommending Citrus relocation to my co workers and others relocating to the UK
Catherine
Catherine
17:06 03 Apr 23
I've recently moved to the UK from an unstable country and it has been an extremely challenging relocation because of the intersection of health issues, banking difficulties, and a very competitive housing market. Sue, Jean, and Kasia from Citrus Relocation were able to help me find a really wonderful place though, and also assist with getting a bank account. Citrus Relocation's services have been key to enable my relocation and I'm very happy with the outcome.
Jonathan Meagher
Jonathan Meagher
20:35 13 Mar 23
Citrus helped me find a good property before my move. They spent time to educate me on the pros and cons of types of properties in different areas. They were very responisve on with the property search to deal with the letting agent and secure the property I wanted. Pleasure to deal with
Lauren Friedman
Lauren Friedman
10:51 21 Nov 22
I recently moved to London from NYC and Jean and Noreen at Citrus worked tirelessly to help me find the perfect flat to rent in an extremely tight housing market. Thankfully, Citrus was my one-stop-shop for all things relocation, from advising me on the right neighborhoods, to scheduling viewings, to reviewing my tenancy contract, to checking me into and taking inventory of my flat on move-in day. Working with Citrus, I felt like there was a good balance between taking my needs into consideration while also managing my expectations of the current rental market. Jean and Noreen specifically were extremely responsive and always available to answer my questions. I would certainly recommend Citrus to anyone relocating.
Caron Sarro
Caron Sarro
13:19 13 Nov 22
The services that I received with Citrus Relocation was amazing. Noreen, Jean and Yvonne provided great service. They definitelymade relocating from the US to the UK so much less stressful. They were very efficient, caring and understanding. Especially since finding somewhere to settle with a pet can be troublesome within itself. It was truly worth every penny and would absolutely use their services again without hesitation.
Janna Garcia
Janna Garcia
08:44 02 Nov 22
Sue, Jean and Yvonne were a pleasure to deal with, and took the stress out of finding my first flat in London. I opted for a one day property search to help with my move from Australia, and I am thrilled with the service provided by Citrus. The team and their connections in the property market were very knowledgeable, friendly and responsive. I felt like they understood my requirements perfectly and lined me up with a great consultant (Edie), who was awesome during our viewings. In the current market, I was expecting to have my first few offers rejected but I was accepted for my first choice within a couple of hours - which undoubtedly was due to Citrus’ great reputation. Thank you!
Jerry Stovall
Jerry Stovall
15:59 30 Oct 22
Citrus Relocation took the stress out of international moving. I had met with two other relocation agencies prior to Citrus and from the moment I met Jean I knew that this was the provider I would be choosing! She took the time to listen and understand what was important to me. Even with delays at my end, the whole team was patient and ensured I was well taken care of from start to finish. Citrus provides an individualized touch and makes you feel like you are not just another customer. Jean went above and beyond, bending her schedule at times to accommodate me. When all was said and done, she even took the extra time to call and make sure I was comfortable in my new flat and even sent a welcome to your new home card! This was truly a stress-free experience, and I couldn't be happier! Not to mention, the process was fast! I was moved in within three weeks of starting the process.Thank you so much Jean, Kasia, and Sue as well as the rest of the Citrus Team!
Alyssa Higgins
Alyssa Higgins
12:35 06 Oct 22
Citrus was invaluable to us in moving our family from the US to the UK. From the very first meeting we felt like Jean and the team really listened to and understood our needs. No cookie cutter solutions here. The team at Citrus remained flexible as the parameters of our move changed (multiple times). Each time we called on them with a question or new development they were there with a ready, timely answer or the contact info and an introduction to the right person to call. We are so grateful we partnered with Citrus. This gigantic change would never have gone so smoothly were it not for Jean and her team.
Heather Moniz
Heather Moniz
10:33 27 Jun 22
Sue and her team at Citrus made our relocation from Florida to London seamless. They arranged all of the home viewings, got us in touch with everyone we needed to set up all aspects of the move including helping us with a school search for our daughter. The entire team is friendly and the customer service is top notch! Even with the time change between the US and the UK, they were very easy to get in touch with. They helped ease my stress and made our move as easy as it can be to relocate to a new country.
Darren Palendat
Darren Palendat
15:05 14 Feb 22
From the first interaction to the last I had a positive experience with Citrus.The people at Citrus (Noreen, Jessica, Sue) provided everything my partner and I needed to relocate from Canada to the UK. Whether it was the initial orientation tour or the actual moving process Citrus guided us through the process of arranging shipping and insurance, finding temporary serviced accommodation, and finding our new home. All the little things like getting set up with utilities/wifi, registering with the local government authorities and everything else you can imagine, they can help.You don't need to look any further than Citrus. They will take care of you!
Lauren Allin
Lauren Allin
14:44 09 Feb 22
My husband and I moved from the US to the UK in February of 2022 with our cat. We decided to hire Citrus to assist with the housing search and it was an excellent decision. The move had to be done at short notice, and then we ran into some visa delays which complicated the moving process. Citrus handled all of these schedule changes and complications professionally and competently. We primarily worked with Jean, who was professional and extremely kind throughout the whole process. My husband and I now have a very cute, cat-friendly apartment that we would not have been able to secure without the help of Citrus!
Shahrukh Javaid
Shahrukh Javaid
13:37 22 Nov 21
The best place to get all your relocation cared for. The staff is really polite and helpful. They are also very fast in replying and making sure that all your queries are answered. I would definitely recommend using their services.
Wejdan Alshaheen
Wejdan Alshaheen
00:22 16 Nov 21
I strongly recommend Citrus Relocation Services Limited for any client looking for such services. Personally, I sought help from Citrus for high secondary schools admission in Manchester. I was impressed with a quick and efficient response from council admission team, which I received after 24 hours from Citrus team's intervention. Many thanks for Ms Noreen who has an efficient, gracious and firm communication skills. She treat the customer's issues as if it were her own.No words could express my appreciation. Thank you
J. Surroca
J. Surroca
14:14 10 Oct 21
Relocating to a new home is always difficult. This difficulty becomes bigger when the move involves a change of country. But, moving to a different country in a context of a pandemic and the Brexit is simply overwhelming. In such a context, my family was lucky to find Citrus Relocation. They provided us with support in all steps of our relocation, from finding a house to connecting the services. But all relocation companies do that. What make of them something different is that they provided me support almost in real time, sometimes helping me to fix issues during weekends and nights. But that’s not all: they also connected me with other companies that provided complementary services to those offered by Citrus. And, again, their services were excellent. This excellent service Citrus and their associates gave us went beyond our contractual agreement, both in terms of topics and time frame. They helped us to sort issues that we didn’t include in our agreement, and they even did it once we were settled in—without charging us new fees.I will try to avoid relocations in the next 100 years, but believe me that if we finally change our plans and relocate again, my first call will be to Citrus.
Cathie Reid
Cathie Reid
01:25 10 Sep 21
Brian and the team at Citrus Relocation Services were fantastic in helping my daughter secure an apartment in London when Covid restrictions made it impossible for us to travel from Australia to be there in person. They managed the whole process seamlessly on line and via video calls from determining her needs and preferred locations, video inspections and then liasing with the property agent to secure the preferred property. By the time she landed in London all she had to do was collect the keys. Would highly recommend them and their service.
Sascha Giles
Sascha Giles
11:30 08 Sep 21
Cannot recommend services provided by Citrus enough! Relocating from Australia to London in the middle of the pandemic was made seamless by the Citrus team, with them organising a day of extremely in-depth virtual property tours with an agent going to each property, sending videos of the property itself and surrounding areas, and answering any questions that were unclear from the footage alone. It had previously been difficult to get real estate agents/landlords to take us seriously as tenants given we are international students that were not in London and hence unable to even attend a property viewing, however, this completely changed once we enlisted the help of Citrus and we received great service. The move in period has also been seamless, with Citrus providing assistance in getting bills, etc. set up. The team are extremely friendly and professional, would definitely recommend!
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